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FAQs
  • FAQs
    • General
    • Accessories
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    • Limited Warranty
    • Return & Exchange policy
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    • Parts & Replacements
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      1. Search our Knowledge Base
      2. FAQs
      • FAQs
        • General
        • Accessories
        • Vanities
        • Limited Warranty
        • Return & Exchange policy
      • Shipping & Delivery
      • Customer Care
        • Parts & Replacements
      • Product Information
      • Installation Manual

      FAQs

      Frequently asked questions from our customers. Here you may find quick solutions to your issues.

      General

      • What are your hours of operation?
      • Where is your office located?
      • Do you ship international orders?
      • How can I request a color or countertop sample for my vanity?

      Accessories

      • Where can I buy a sidesplash?
      • Do you offer matching accessories for your vanities?
      • How do you attach your backsplash for your vanity?
      • How Do I Install and Use the Electrical Power Bar Feature On My Vanity?

      Vanities

      • Where can I order my bathroom vanity?
      • Do your bathroom vanities require any assembly?
      • Do your sinks have an overflow drain?
      • What material are your countertops?
      • What vanity sizes are available?
      • What are the materials used in the construction of your bathroom vanities?
      • Where are your vanities manufactured?
      • How do I care for my new vanity?
      • How do I safely remove the drawers on my new unit?
      • Do I need a professional to install my Vanity?
      • Are we able to change the handles on our vanity?
      • What are the available color and sizes for your bathroom vanities?
      • How do you uninstall and reinstall the cabinet door in case of a replacement?
      • How do I adjust or tighten the hinges on my vanity doors?
      • How to adjust the vanity door or cabinet door?
      • How to care for and seal our countertops?
      • What Are the Measurements of the Sink that Comes With My Vanity?
      See more

      Limited Warranty

      • What is IKOU'S Warranty Policy?

      Return & Exchange policy

      • What is your return and refund policy?
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      Ikou's Help Center
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