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FAQs
FAQs
General
Accessories
Vanities
Limited Warranty
Return & Exchange policy
Shipping & Delivery
Customer Care
Return & Exchange Policy
Parts & Replacements
Product Information
Installation Manual
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Search our Knowledge Base
FAQs
FAQs
General
Accessories
Vanities
Limited Warranty
Return & Exchange policy
Shipping & Delivery
Customer Care
Return & Exchange Policy
Parts & Replacements
Product Information
Installation Manual
FAQs
Frequently asked questions from our customers. Here you may find quick solutions to your issues.
General
What are your hours of operation?
Where is your office located?
Do you ship international orders?
What is your customer service number?
How can I request a color or countertop sample for my vanity?
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Accessories
Where can I buy a sidesplash?
Do you offer matching accessories for your vanities?
How do you attach your backsplash for your vanity?
How Do I Install and Use the Electrical Power Bar Feature On My Vanity?
Vanities
Where can I order my bathroom vanity?
Do your bathroom vanities require any assembly?
Do your sinks have an overflow drain?
What material are your countertops?
What vanity sizes are available?
What are the materials used in the construction of your bathroom vanities?
Where are your vanities manufactured?
How do I care for my new vanity?
How do I safely remove the drawers on my new unit?
Do I need a professional to install my Vanity?
Are we able to change the handles on our vanity?
What are the available color and sizes for your bathroom vanities?
How do you uninstall and reinstall the cabinet door in case of a replacement?
How do I adjust or tighten the hinges on my vanity doors?
How to adjust the vanity door or cabinet door?
How to care for and seal our countertops?
What Are the Measurements of the Sink that Comes With My Vanity?
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Limited Warranty
What is IKOU'S Warranty Policy?
Return & Exchange policy
What is your return policy?